Payments & Collections

Payments & Collections

We work with you to ensure that payments to your suppliers or employees and collections – such as Direct Debits from customers – are prompt and accurate. We apply meticulous attention to detail in every aspect of this service.

Our wealth of experience in this vital field, proven over many years, can meet the needs of your business.

Our specialist Bacs-approved bureau provides extensive payments and collections reporting, delivering an essential service which fulfils our wide-ranging clients' needs.

Our payment and collection services include:

Payment services

• Bacs Bureau file processing of Direct Credits
• Three day Bacs payments and same-day Faster Payments - scheduled/ad hoc
• Bank account verification with error/fraud prevention process, plus exception reporting
• Flexible file handling from rekeying to CSV and flat file to full cloud integration
• Contingency services for direct submitters

Managed services

• Comprehensive bespoke Direct Debit service from customer advice to periodic reconciliation
• Integration with cash flow management to create optimal and efficient use of available funds and facilities

Collection services

• Scheduled processing of Direct Debits (subscriptions, membership fees, debts, rent etc)
• Web-based paperless Direct Debit solution with client site integration and customer verification
• Rejected Direct Debit handling and resubmission
• Bank account verification with error/fraud prevention process, plus exception reporting
• Flexible file handling from rekeying to CSV and flat file to full cloud integration
• Contingency services for direct submitters

Reporting and integration services

• Handling of Bacs reports (AWACS, ADDACS, ARUDD, etc)
• Integration with customer CRM systems
• Revenue reconciliation
• Exception handling