Payments & Collections

We work with you to ensure that payments to your suppliers or employees and collections – such as Direct Debits from customers – are prompt and accurate. We apply meticulous attention to detail in every aspect of this service.

Our wealth of experience in this vital field, proven over many years, can meet the needs of your business.

Our specialist Bacs-approved bureau provides extensive payments and collections reporting, delivering an essential service which fulfils our wide-ranging clients' needs.

Download our payments & collections service overview here

Our payment and collection services include:

Payment services

Bacs Bureau file processing of Direct Credits
Three day Bacs payments and same-day Faster Payments - scheduled/ad hoc
Bank account verification with error/fraud prevention process, plus exception reporting
Flexible file handling from rekeying to CSV and flat file to full cloud integration
Contingency services for direct submitters

Managed services

Comprehensive bespoke Direct Debit service from customer advice to periodic reconciliation
Integration with cash flow management to create optimal and efficient use of available funds and facilities

Collection services

Scheduled processing of Direct Debits (subscriptions, membership fees, debts, rent etc)
Web-based paperless Direct Debit solution with client site integration and customer verification
Rejected Direct Debit handling and resubmission
Bank account verification with error/fraud prevention process, plus exception reporting
Flexible file handling from rekeying to CSV and flat file to full cloud integration
Contingency services for direct submitters

Reporting and integration services