Equiom's payments and collections services

Every leading organisation needs to have absolute confidence in its payments and collections services, with an efficient and robust mechanism for safeguarding the transfer of funds.

Equiom has a wealth of experience in this vital field, proven over many years, and can meet the needs of your business.

We ensure payments to suppliers or employees and collections, such as Direct Debits from your customers, are prompt and accurate, applying a meticulous attention to detail to every aspect of our service.

Our specialist Bacs-approved bureau provides extensive payments and collections reporting, providing an essential service which fulfills our clients needs. 

Our payment and collection services include:

Payment services

  • Bacs Bureau file processing of Direct Credits
  • 3-day Bacs payments and same day Faster Payments - scheduled/ad hoc
  • Foreign currency payments
  • Bank account verification with error/fraud prevention process plus exception reporting
  • Flexible file handling from rekeying to CSV and flat file to full cloud integration
  • Contingency services for direct submitters

Collection services

  • Scheduled processing of Direct Debits (subscriptions, membership fees, debts, rent, etc.)
  • Web-based paperless Direct Debit solution with client site integration and customer verification
  • Rejected Direct Debit handling and resubmission
  • Bank account verification with error/fraud prevention process plus exception reporting
  • Flexible file handling from rekeying to CSV and flat file to full cloud integration
  • Contingency services for direct submitters

Managed services

  • Comprehensive bespoke Direct Debit service from customer advice to periodic reconciliation
  • Integration with cash flow management to create optimal and efficient use of available funds and facilities

Reporting and integration

  • Handling of Bacs reports (AWACS, ADDACS, ARUDD, etc.)
  • Integration with customer relationship management (CRM) systems
  • Revenue reconciliation
  • Exception handling

Why choose Equiom for payments and collections?

  • Double accredited Bacs Bureau
  • Experienced delivery of a reliable, professional payment and collection services using secure systems
  • Robust security and contingency plans
  • Access to a freephone telephone number and team of payment and collection experts

Download our Payments and Collections Information Sheet